Privacy Policy
SPEC Design Japan (“we”, “us” or “our”) considers the appropriate protection of our customers’ personal information to be an important responsibility and establishes this Privacy Policy as follows.
1. Definition of Personal Information
In this Policy, “personal information” means personal information as defined under Japan’s Act on the Protection of Personal Information, including a person’s name, company name, email address, telephone number and other information that can identify a specific individual.
2. How We Collect Personal Information
We may receive the following information from customers through our enquiry form, email or other means:
- Name
- Company or business name
- Email address
- Telephone number
- Business type, enquiry details and other information related to an enquiry
3. Purposes for Using Personal Information
We use the personal information we collect for the following purposes:
- To respond to enquiries and consultations
- To prepare estimates and propose services
- To provide services and perform contractual obligations
- To improve our services and provide necessary communications
4. Disclosure to Third Parties
We will not provide personal information to a third party without the customer’s prior consent, except in the following circumstances:
- When required by law
- When necessary to protect a person’s life, physical safety or property
- When information is provided to a service provider within the scope necessary to deliver our services; in such cases, we require the service provider to manage the information appropriately
5. Management of Personal Information
We take necessary and appropriate measures to prevent the leakage, loss or damage of personal information and otherwise manage personal information securely. Data submitted through our enquiry form is encrypted in transit using SSL/TLS.
6. Use of External Services
We use an external service, Web3Forms, to operate our enquiry form. Submitted information is handled in accordance with that service’s privacy policy. We may also use cookie-based analytics tools to understand how this website is accessed and used.
7. Cookies
This website may use cookies to improve its services. You can disable cookies through your browser settings. If cookies are disabled, some website functions may not be available.
8. Access, Correction and Deletion
If an individual requests access to, correction of or deletion of their personal information, we will respond promptly after verifying their identity. Please contact us using the details below.
9. Changes to this Privacy Policy
We may revise this Policy in response to changes in law or in the nature of our services. A revised Privacy Policy takes effect when it is published on this website.
10. Contact
For enquiries about this Policy, please contact us as follows:
| Business name | SPEC Design Japan |
|---|---|
| Contact | Please use our enquiry form. |